Jennifer Grygiel* is a social media professional who most recently served as social business and emerging media manager and assistant vice president at State Street Corporation in Boston. There, they developed a social listening and marketing data and analytics program and was the lead project manager for the Social Intranet Project, which received an IABC Gold Quill Merit Award. Grygiel’s social listening work has also been recognized and received a Gold Wommy for Social Media Monitoring Implementation from Womma (Word of Mouth Marketing Association).
Over the course of their career they served as the executive director for public affairs and communications and chief of staff at the Committee on Capital Markets Regulation, a Cambridge, Massachusetts-based nonpartisan research organization dedicated to improving the regulation of financial markets. Grygiel has also worked at the Program on International Financial Systems at Harvard Law School and is the founder of No Gay Left Behind, which advocates for the development of virtual gay-straight alliances (VGSAs) via social media.
Grygiel’s research has been presented at top national and international conferences including the International Communication Association (ICA), the National Communication Association (NCA), and the Association for Education in Journalism and Mass Communication (AEJMC), ETHICOMP, and others. In 2019, a paper they co-authored was recognized with the Top Paper Award in the 2019 ICA Communication Law and Policy Division’s research paper competition. Grygiel has also co-authored research on social media content moderation in the Journal of Telecommunications Policy and had their work related to state-funded media serve as the basis of oversight investigations by both the Senate Committee on Foreign Relations and the House Committee on Foreign Affairs.
In 2016, Grygiel took first place in the Best Practices in Ethics in an Emerging Media Environment teaching competition, sponsored by the Association for Education in Journalism and Mass Communication (AEJMC) Elected Committee on Teaching and launched a new innovative course in partnership with Buzzfeed, which teaches future media skills to Newhouse undergraduate and graduate students. Grygiel is also an affiliated faculty member with The College of Arts and Sciences’ Lesbian, Gay, Bisexual and Transgender (LGBT) Studies Minor Program and in 2020 they received a Meredith Teaching Recognition Award for Early Performance from Syracuse University.
Grygiel has also contributed op-eds in leading publications such as The New York Times, Fortune, Teen Vogue, Fast Company, and written about presidential use of social media in the new book “Trump Tweets, the World Reacts” (Roman & Littlefield, 2018).
Top media outlets have interviewed Grygiel, including: Financial Times, CNN Money, “MSNBC Live” with Katy Tur, The New York Times, The Washington Post, The Wall Street Journal, NBC’s “Nightly News with Lester Holt,” USA Today, Axios, CBS, BBC, CNET, NPR’s “1A,” Wired Magazine, MIT Technology Review, Money Magazine, Forbes, Bloomberg TV, Rolling Stone, Jezebel, Bustle, AP, and Reuters. Grygiel has also contributed research at The Guardian, appeared as a Facebook expert for Viceland’s docuseries "The Hustle," and was featured in Cal Newport’s latest book "Digital Minimalism."
They earned a bachelor’s in art and education from St. Lawrence University and completed the graduate program in management with a concentration in finance and control from Harvard Extension School.
Areas of interest include: social media; emerging media; state media; disinformation; civic media; memes; corporate social responsibility; content moderation; media regulation, trust and safety; privacy; police media; social justice; LGBTQ youth advocacy; and race, gender and society
For more information, please see their personal website and disclosures.